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A

Section A: Long Answer Questions

Attempt any TWO questions.

3 questions·10 marks each
1long10 marks

Define management and explain its nature as a science and an art. Discuss the managerial roles proposed by Henry Mintzberg.

managementroles
2long10 marks

What is decision making? Explain the types of decisions and discuss the techniques of decision making under certainty, risk, and uncertainty.

decision-making
3long10 marks

Explain the communication process. Discuss the types of communication and the ways to make communication effective in an organization.

communication
B

Section B: Short Answer Questions

Attempt any EIGHT questions.

9 questions·5 marks each
4short5 marks

Explain the characteristics of management.

management
5short5 marks

What is the contribution of Elton Mayo's Hawthorne studies?

management-thought
6short5 marks

Differentiate between mission and objectives.

planning
7short5 marks

What is departmentalization? Explain its bases.

organizing
8short5 marks

Explain Vroom's expectancy theory of motivation.

motivation
9short5 marks

What are the techniques of control?

controlling
10short5 marks

Define authority and responsibility.

organizing
11short5 marks

Explain the components of the internal environment.

environment
12short5 marks

Write short notes on globalization and management.

global